English for Cabin Crew

Have you ever wondered how to prepare yourself for flight attendant job interviews? Don't you know where to start?
English for Cabin Crew will provide you with specific cabin vocabulary, cabin phraseology and flight announcements. It
will also guide you through solving different situations (role-plays) on board with passengers in terms of customer service
and English language learning. Reading this book simulates experiencing a flight attendant's typical working day. You will
learn about pre-flight briefing, welcoming passengers, solving different problems, dealing with disruptive passengers,
facing emergencies and coping with Covid-19 on board. This eBook is full of vivid illustrations and photographs which highly
support the learning process.
Antonela Gargarella Martelli has flown more than 3500 hours as a Cabin Attendant. However, joining an airline was such a
long path for her. She had participated in several job interviews over 10 years, which gave her experience in the industry.
Eventually, she started flying in 2017. Meanwhile, she developed and delivered Aviation English Courses for non-native cabin
attendants. She has also graduated as a Teacher of English at University, which has also been her profession for years. Having
worked as a Training Coordinator for the Civil Aviation Safety Board in Buenos Aires was one of her greatest successes.
Currently, she is a content and course creator, and General and Aviation English Teacher.