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Eliciting through strategic engagement
di Francesco Galvano (Autore)
Understanding elicitation techniques is crucial in a world where information is a valuable resource and influence can have a significant impact. Their application requires competence, ethical awareness, and responsibility. Our detailed examination of these techniques has provided us with an in-depth insight into how they can be used in various contexts, enabling us to make informed decisions on the best approach to take. Elicitation techniques are a set of strategies and principles used to gather information or influence the behavior of individuals or groups. These techniques are based on an in-depth understanding of human psychology and are widely used in various contexts, including market research, investigations, intelligence, and everyday persuasion.
In the book, the importance of correctly identifying the target, i.e. the person or group you wish to influence, is explored. Finally, the book explores how to establish a relationship with the target through the use of useful engagement techniques to capture the target's attention and trust. Finally, to facilitate the elicitation process, the principles of social influence are analyzed and presuasion techniques are examined as essential tools that can facilitate information gathering.
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Dati AIE 2023 (Associazione Italiana Editori)